S C Duncan Plumbing & Heating 987747 are an introducer appointed representative of Koze Group Ltd, a credit broker not a lender. Koze Group Ltd are authorised and regulated by the Financial Conduct Authority (FRN 811281) registered in England (08357963). We offer finance products from a panel of lenders. Credit subject to age and status.

Complaints procedure

Please display the below complaints procedure on your website. Copy and paste the text onto a new webpage on your website and title the page “Complaints”.

Title: Complaints

Should you wish to make a complaint, please click on the attached link where you will also find details of our complaints procedure: https://www.hiber.com/complaints